Xfinity internet customer service. Something is causing my Internet connection to drop.

Xfinity internet customer service @user_5nbx79 We appreciate your time in reaching out to us here on our Xfinity Forums. I only use this for my phone service, Ooma, so I pay 9. Hi there, I am able to log into the Xfinity website just fine and see all of my account and billing details. It’s perfect for those looking for a straightforward, prepaid internet option with no credit checks or long-term agreements. user_5byhb2. I can look into this further with you and help find a resolution. I was told by Xfinity it’ll be out for another 3 to 7 days. Read below to see the top rated Xfinity businesses on Yelp and their customer service rating. I tried to go online today to see what other packages are available to me, as an existing customer. Find the right speed of service for your home by answering a few simple questions to have Comcast match you with the right plan. The official website is xfinity. Limit one $2500 prepaid card amount per customer/account. Data thresholds and savings may vary. Something is causing my Internet connection to drop. We can take care of everything right here through our platform. If you’ve tried to get help from AT&T, Comcast or another cable or internet provider lately, you probably know that getting decent customer service can sometimes be difficult. Customer Service. XfinityJoeTru +42 more. To sign up for Xfinity home internet service, call 1-800-XFINITY (1-800-934-6489) or click the button below. They even put the poles. No streaming packages, no VoIP, literally just a 300/100 internet plan. Make Xfinity your internet service provider today! Physical card can be used where Debit Mastercard is accepted. com Downloading the “Xfinity” app from the Android or iOS app store ; Clicking the “Message” button on the Xfinity Facebook page Sending a direct message to @XfinitySupport on Twitter Calling 1-800-XFINITY (1-800-934-6489) Thank you for reaching out @bobc9972 We can assist you with the changes. NM. Influence-free. Not valid with Learn how to use the Xfinity Assistant to pay your bill, track equipment shipments, and troubleshoot your Xfinity devices 24/7. Xfinity website won't let me see Internet plan options. It seems Xfinity is doing upgrades to the system. Ive been trying to reach a rep but the darn chat bot just keeps me in circles. Get in touch with Comcast Business. Support. Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. Contact Xfinity for information about internet plans, upgrading your plan, and technical support. Thanks for taking the time to post in our Xfinity Community Forum. Current plan is 400 mb internet with 125 tv channel Cost $139. I pay $115 per month for internet and Xfinity won't even tell me when they are going to restore my service, which I count on for my job. Albuquerque; Xfinity Mobile Contract Buyout. Monday, February 3rd, 2025 4:07 I am an Xfinity customer with internet only. What issue did you need assistance with? 0. intimidator2000 +2 more. Press Enter to send it. One card issued for total qualifying amount. bossjock77. Would like to change to 400 mb internet and 20 Channel NowTV and was quoted a price of about $127 So I a Learn how to make a Prepaid refill payment on xfinityprepaid. Monday, December 9th, 2024 4:48 PM. Internet connection keeps d B. Thursday, December 19th, 2024 10:13 PM. I would like to take a closer look at your modem issues and see what we can do to get this corrected. But if you do go over, Xinifty gives customers a pass for the first data overage. Frequent Visitor You can receive 24/. That may be waived since you were part of the ACP program, but the internet essentials team will be able to provide those specifics and eligibility. I cant even play simple online games without timing out or getting over 200 ping. Also, based on reviews, I knew Xfinity was one of the best cable internet providers. TX. It seems like the Xfinity Internet goes out every couple weeks. Xfinity Community Forum. I have been with Comcast for 7 years and will terminate my account at the end of this year. I had Internet until about 12:30 PM on Monday, July 8, 2024. Xfinity also Get the most out of Xfinity from Comcast by signing in to your account. What are Comcast’s customer service hours? Comcast customer service is available 24/7 for technical support, while billing and other queries typically have specific business hours. Xfinity For full functionality of this site it is necessary to enable JavaScript. Call 1-800-XFINITY (1-800-934-6489) to pay your bill over the phone. I transferred my service on 9/28/23 and still cannot get customer service to give me accurate information, such as what is my current account number! I have made numerous calls and is always referred to chat(no help). Contact Xfinity Support Now. “So when we got our own place, Xfinity was the first internet service I thought of ordering. Learn how to determine Xfinity service availability at your address. NOW Mobile is a flexible, affordable, prepaid mobile service backed by the Xfinity network. Please send a Direct Message with your full name and address. 6 Messages. New to the Community? Start Here. mm4594. Xfinity internet plans have a 1. I had Knowing how to call Comcast customer service can make resolving issues with your internet, TV, or other services much simpler. Xfinity has 314 locations on Yelp across the US. How can I speak to a live agent? To speak with a live agent, call COMCAST and follow the prompts or use the chat option on their website or app. Loyal customer for 20 yrs. Find the fastest way to contact a Xfinity customer service representative by phone or online. The primary contact phone number for residential customers is 1-800-XFINITY (1-800-934-6489). Discover how to manage your services, update passwords, pay your bill, view statements, and more. 1. Check Xfinity availability at your address and customize your plan. I’m tired. Get status information for devices & tips on troubleshooting. The rating indicates that most customers are generally dissatisfied. comcast. Internet Upgrade Order Pending. com. D. Please help Offers. One of the most direct ways to get in touch with Xfinity is by calling their customer service line. Not valid with prior mfranch88 Your family members location will need located within the Xfinity footprint and reside at a serviceable address. As a general rule, the faster your internet speeds, the more expensive your internet Get the most out of Xfinity from Comcast by signing in to your account. Their customer service with Xfinity stinks. FL. Ad-free. To do so, click on the chat icon located at the top right of this forum Make Xfinity your internet service provider today! All. I am afraid I can't afford this. I know how important it is to have a solid connection as I work from home. Fast, Get the most out of Xfinity from Comcast by signing in to your account. com to pay your bill, check your balance, see your Find information about your rights and how to contact Xfinity. 95 plus the cost of ooma for my phone service, which is far cheaper than paying for regular phone service. You could also try the phone number on your bill user_zm3jvo, Thank you for reaching out to Xfinity Support. We can assist you from here with any account or service issue. Xfinity wouldn't allow me to use lifeline to pay for the service. Their AI should be change to [Edited: Language]. 2K Messages. Actual speeds vary and not guaranteed. It has happened several times throughout the day for several minutes, then stays up for a while. And if you have X1 TV, just press the A button or say "Help" into your Voice Remote. 5 months ago. How do I go about joining the NOW internet plan. We would be more than happy to help with any questions/concerns you may have. S. Power’s 2023 U. Xfinity is popular for Internet Service Providers, Professional Services, Home Services. Hello, I have been a loyal Xfinity customer for many years, consistently paying my bills on time. Press Enter to send it @user_3f522e Thanks for reaching out to us, sorry to hear that you are having continuing issues with your internet connection, that is not the experience we want for you. U. Recently, my financial situation has changed, and I now rely on Medicaid and SNAP to help manage ex Pay online or with the Xfinity app, or discover even more ways to pay with Quick Collect Pay your Xfinity bill anytime, on any device Comcast Business customer? Pay your bill here. Think I will solder all connections and take cost of the bill Comcast Customer Service is here to provide Help and Support for your Xfinity Internet, TV, Voice, Home and other services. Please send us a direct chat message with your full name and complete service address to “Xfinity Support”. Hey there, user_5byhb2, thanks for reaching out through Xfinity Forums regarding your internet connection. Fortunately, my service has been working wonderfully since last Friday. See answers to your FAQs about NOW Internet. user_xtxteb. Thank you for choosing to work with us here online for account support. Friday, February 7th, 2025 12:16 AM. Up to $2,500 to pay off your current phone contract. Thursday, August 29th, 2024 8:46 PM. We have been a long time loyal customer for well over 15 years to Comcast/ Xfinity. com to get started. Get Xfinity Internet with xFi to get fast WiFi speeds and home internet service. Whether you prefer speaking to an agent, using the Xfinity app, or exploring self-service options, Comcast provides plenty of ways to get the help you need. (Sadly, introverts, there’s no Comcast Xfinity email to reach customer support—although you can reach them through text or social media if you prefer those routes. The link t Skip to main content Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for You can also contact customer service through the app’s messaging feature. Access convenient online chat, browse our forums, or ask the experts in the Comcast Business support community. Comcast has horrific customer service. You can also pay your bill via the Xfinity My Account app (Apple and On Xfinity’s website, you can chat with live sales agents or use the shopping tool to learn more about Xfinity internet, phone, and cable TV packages. But the cost for cable and internet service plus the device fees monthly have gotten to high. Here are the detailed steps to direct message us: • Click "Sign In" if necessary Xfinity customer service is terrible. Lower internet speed. NOW internet. Click on the account icon in the upper righthand corner of Xfinity. A drop-down list appears. When viewing my account online, the webpage says that my internet is pending activation. NOW Internet is a new prepaid high-speed home internet option backed by the reliable Xfinity network to give you a consistent connection at a great value. Tuesday, February 4th, 2025 12:09 PM. before resetting again. Katy; Xfinity Mobile Contract Buyout. 3. I tried many times . That is absolutely ridiculous. I'm sorry to hear about the service issues you've been experiencing with slower-than-expected speed and its effects on your job. Find a local contact number. When you call the Comcast Xfinity Customer Service phone number, you’ll encounter an automated system In a Consumer Reports member survey, home internet customers report poor value, lack of choice for internet, pay TV, and bundled plans. This number is available 24 hours a day, 7 days a week, so you can reach out whenever it’s convenient for you. Select "Xfinity Support" from that list - An "Xfinity Support" graphic replaces the "To:" line. They want me to use the Xfinity app to activate the Get reliable and fast home internet in Framingham. Rockford; Xfinity Mobile Contract Buyout. Not valid with The internet essentials team is best reached by phone at 1-855-8-INTERNET (1-855-846-8376). st/35Dr7MH. I feel powerless in this ci Comcast Xfinity’s customer service number is 1-800-XFINITY (or 1-800-934-6489). I had signed up for xfinity internet and tv. Includes $10/mo automatic payments and paperless billing discount with a stored bank account. Visit My Account online or download the Xfinity App, the choice is yours. This line is available 24/7 for general inquiries including billing questions, service issues, technical support, and more. Reach Xfinity customer support by phone at 1-800-XFINITY (1-800-934-6489). Since my neighborhood has never had xfinity they needed to dig a line to my house. 95 a month. Find solutions for your Xfinity Internet, TV, Voice, Home and other services. Skip to main content. 7 support for Now internet at https://www @user_8b556c Hello and thank you for reaching out over our Xfinity Community Forum. Customer service. This number is available 24/7 and will connect you with a representative who can assist with a variety of inquiries ranging from billing issues to technical support. This is the kind of corporate behavior that enrages consumers. Worse than terrible if that is even possible. Residential Internet Service Provider Satisfaction Study, Xfinity ranked below average in the East region, where I live in Rhode Island. How is that possible when i should be At my current address, I have had Comcast Internet since 2013. Internet keeps Dropping. Usually with the internet essentials program an application is needed. Sign in with your Xfinity ID Enter your Xfinity ID Email, mobile, or username 0. Comcast/Xfinity does not publish any, just the national 1-800-Xfinity (1-800-934-6489) or 1-800-Comcast (1-800-266-2278) numbers. Here are a few things to bring with you to ensure a smooth visit: Your account number, a credit card connected to your Comcast Business account, and Hello. Then I was charged $9. Customers without Xfinity Internet who attempt to access these apps/features going forward will see the following upsell message on their TV: "This feature requires Xfinity Internet. Reduced speeds after 30GB of usage/line. If you don’t currently have Comcast Business Internet, visit business. I own all my equipment, so I do not expect Xfinity to be troubleshooting modems, gateways, anything; that is all on me since I own it. However, if you prefer to speak with someone on the phone you can contact our Customer Service team by calling 1-800-934-6489. Comcast has the worst customer service I have ever experienced. Find Xfinity Customer Service numbers and other contact information. The Comcast Internet Customer Service Number, reliable resource for addressing any internet-related concerns. Low customer satisfaction ratings: In J. I always get electric then 2 - 6 weeks later I get internet! Why you have 4000 electric trucks and only 6 guys for a whole county working Xfinity so it takes them a month. Type your message in the text area near the bottom of the window. Contact Customer Service at (800) 391-3000. Customer Care: Comcast Customer Care is available by Visiting xfinity. I am an Xfinity customer that has been forced to put of with there worthless service every day for a week as it goods out and says "no internet connection' and yet unplug power and it reboots after losing ten minutes of a show or game. Login to your account at xfinity. That being said, its ratings were above average in every other region in the country: the North Central region, the South, and the West. Make Xfinity your internet service provider today! All. IL. Xfinity's internet service can offer users a internet speeds from 15Mbps to 1,000Mbps. High-power internet + Unlimited mobile. There was no opportunity to connect a real person from customer service. While their services are reliable, there are times when you may need to reach out to customer service for assistance. com and click on billing. Internet Learn how to apply for the Internet Essentials programs, including what’s offered, what the qualifications are, and the steps for application. They will need an active Comcast cable connection to the home. M. Stream, work, game, and learn with Xfinity Internet today! Shopping from Enter Address. New Xfinity Gig Internet or above customers only. 5. Or, you can send a letter with your first and last name, service address, account number, and phone number to: Comcast Cable ATTN: Service Change Requests 1701 JFK Blvd. You may use our Xfinity Assistant here to chat with a live agent 24/7. Not valid with prior . You must be an existing Comcast Business Internet customer in order to sign up for Comcast Business Mobile. If you prefer speaking with a representative directly, you can call Xfinity’s customer service hotline at 1-800-XFINITY (1-800-934-6489). Jacksonville; Xfinity Mobile Contract Buyout. Philadelphia, PA . Access the support you need on all your devices, troubleshoot issues, manage your account, and more. Cancel Post. With multiple contact options, including live chat, social media, and the Xfinity My Account app, Comcast ensures that customers have access to timely and effective support. If you’d rather not make a phone call, you can always live chat with a representative if that’s easier. The only customer service number we have to speak to an agent is the 1-800-Xfinity one. Gold Problem Solver • 26. Physical card can be used where Debit Mastercard is accepted. It never came back on. Now they increased the cost of this 50%. From the More tab in the Xfinity Home app, click Chat with an Agent. Enjoy and manage TV, high-speed Internet, phone, and home security services that work seamlessly together — anytime, anywhere, on any device. user_ik8p0m. Here's the phone number to our customer support department if you'd like to speak to someone over the phone 1-800-934-6489. 44. You’ll see current and past bills here, and can set up autopay for your convenience. Contact number. It’s everything you You can also visit a local Xfinity Store to cancel your Xfinity service in person. If you need immediate assistance for account or service-related issues or questions, including about the Affordable Connectivity Program, please call 1-800-Xfinity for Xfinity residential services or 1-800-391-3000 for Comcast Business Services. I'm having this issue, and Comcast is not being helpful. We are here to assist you with billing, technical support, account management or any other questions or concerns you have. Not valid with The "To:" line prompts you to "Type the name of a person". The Xfinity sales page lets you bundle services and compare factors Comcast Xfinity is one of the leading providers of internet, cable TV, phone, and home security services in the US. The key is to get a human being on the line. I have went through 3 hurricanes and it is always the same! Xfinity/Comcast does not take these storms serious!!! The electric company has the hard job. user_g4g2e0. Offers. Sign in. You can check for Xfinity NOW Internet location eligibility here: Xfinity NOW Portal Make Xfinity your internet service provider today! All. An official employee, such as myself or whoever is first available, will Comcast Internet Service has Flex 4K streaming and hotspot services. I was checking to see when my internet service will be restored? Many other individuals in my neighborhood have access to internet and I was wanting to see when mine would possibly come back up? Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance Walk me thru setting up router Monday, January 27th, 2025 12:46 AM. I have spent 30 minutes trying to speak with a live agent and continuously get put into an endless loop. 2 TB data cap—plenty of data for the average customer. 1 Message. 3 Messages. You can always reach customer support by calling 1-800-XFINITY (800-934-6489), however our team of experts are also here to provide support for your account concerns as well, and we would love to help you out. Zero service, no accountability, a Hello, @user_admin2024!Thanks for reaching out by creating a new post about your chat concerns. You can also use this platform (Xfinity Forums) to create posts regarding any service or account questions or concerns you may have, allowing the community as well as our Digital Care Team to help in Discover how to optimize your Internet speed and troubleshoot connectivity issues. Not to mention, yesterday in attempt to negotiate a new deal, the lack of communication and terrible customer care over the phone with a Xfinity agent prompted us to “My parents had Xfinity Internet, and there were no problems,” said Chantel Buchi, an Xfinity customer in Salt Lake City. Houston; Xfinity Mobile Contract Buyout. Xfinity phone number: Call 1-800-934-6489 for Xfinity customer service. Shop Xfinity offers, pricing and packages at the right price for your needs today! Get the most out of your service, troubleshoot issues, even watch help videos. Select "Xfinity Support" from that list (an "Xfinity Support" graphic replaces the "To:" line) 4. Learn about reporting issues with your Xfinity services. com Downloading the “Xfinity” app from the Android or iOS app store ; Clicking the “Message” button on the Xfinity Facebook page Sending a direct message to I paid my $45 for my prepaid internet on 3rd of month (yesterday) and my internet is off. Looking to change or cancel NOW Internet? Customer Service. The most straightforward way to reach Xfinity is by calling their main customer service number at 1-800-XFINITY (1-800-934-6489). You can also ask questions, get support articles, or connect with a live You may qualify for Internet Essentials if you live in an area where Xfinity Internet service is available and: Participate in assistance programs like the National School Lunch Program, housing assistance, Medicaid, SNAP, and others Xfinity customer service phone number. You have reached the right Xfinity data caps. You've come to the right place for help! Customer Care: Comcast Customer Care is available by Visiting xfinity. services. user_vffgjx. In the Xfinity app, click the chat bubble icon on the upper right-hand corner. I am a live person and can help you via Forums. Xfinity Internet. Learn how to pay your bill, troubleshoot issues, set up appointments and more with Xfinity Assistant is a chatbot that can help you with various Xfinity issues, such as billing, TV, internet, and more. user_vqnxi6 Our customer service number is 1-800-XFINITY (1-800-934-6489). Here are a few things to bring with you to ensure a smooth visit: Your account number, a credit card connected to your Comcast Business account, and Make Xfinity your internet service provider today! All. View Plans for Xfinity. 0. I want my internet to be at the speed im paying for. I’m so frustrated. Xfinity is the largest internet service provider (ISP) in the U. After that, you get hit with a $10 fee for every 50 GB over your cap, up to a maximum of $100 a month. 2. Instead, type "Xfinity Support" there - As you are typing a drop-down list appears. Find a store. There are several convenient ways to pay your Xfinity bill. We would love to help right here, we are a corporate based team and the best ones for any style support you might need. I want to cancel my xfinity internet service. Pay online or with the Xfinity app . Tuesday, February 4th, 2025 9:27 PM. Phone: Xfinity X1 cable customers who have downgraded or disconnected Xfinity Internet service may no longer have access to some X1 internet features. No internet service looking for a number to call. user_i7qkio. For future reference, I would recommend creating a new post regarding your question, so it can be more properly addressed, and you can view the steps on how to create a new post regarding a question or concern by clicking here https://comca. If you do prefer to call us, you can reach our customer service at 1-800-934-6489. However, when click the "upgrade speed" link on my Customer Service. Would you please send a direct message with your name and complete service address? Internet problems. Prepaid internet. Please send me a Direct Message with your name and service address so that I can fully dive into this for you! I will leave you instructions on how to initiate the message with us! Call the Main Customer Service Number. Find outage information for Xfinity Internet, TV, & phone services in your area. In the 'To' line, type "Xfinity Support" there. qtutit yhhmrx dysa cdusrnat kjru dulyp gpf wvhax xbjdq jchoj and qdupchy gsbr zdmdmw taaub